AvePoint DocAve 6 Manager - Admin Account Disabled
Today I tried to log into our DocAve 6 Suite on our SharePoint 2010 environment and came across this error message: Sorry, the account has been disabled. Please contact the administrator My guess was that due to inactivity (hadn't logged in for a few months) the accounts had been disabled. The problem was that every Administrator account had been disabled so I couldn't get in! After a quick call to AvePoint, the techies solved the issue quick smart. Here's how you can save yourself a call and Enable a user accounts status again: Log onto the SQL Server that stores the AvePoint Databases. Navigate to AvePoint's ControlDB Right-Click > Select TOP 1000 rows for the table dbo.AccountMapping In the results, you should see all your accounts, and a Status column which states whether the account is disabled or not (1 = disabled, 0 = enabled) Right click the dbo.AccountMapping table and Edit TOP 200 Rows , and modify the Status from 1 to 0 for the account in q...