The Baretta

Logged into DocAve today to move some content from one site to another, only to come across this error as soon as I logged in: "The timer service is down, which may cause the manager service stop working.  Please ensure your timer service is started." My first thought: Don't care, as long as I can still complete my task.  So went to Content Manager, tried to expand my farm in the tree-view, only to get this error! An error occurred while loading the data.  Please view the logs for details. I'm the kind of man that uses Logs as a last resort, so here's how I fixed it: Logged onto the server that is hosting the DocAve 6 Manager, then opened up the 'Manager Restart Service Tool' for DocAve from the Start Menu & restarted all three services: Once they restarted, tried logging back into DocAve, but turns out one of my Server Agents was still down:   View of Agent Monitor which can be found by navigating to Control Panel ...

Today I tried to log into our DocAve 6 Suite on our SharePoint 2010 environment and came across this error message: Sorry, the account has been disabled. Please contact the administrator My guess was that due to inactivity (hadn't logged in for a few months) the accounts had been disabled.  The problem was that every Administrator account had been disabled so I couldn't get in! After a quick call to AvePoint, the techies solved the issue quick smart.  Here's how you can save yourself a call and Enable a user accounts status again: Log onto the SQL Server that stores the AvePoint Databases. Navigate to AvePoint's ControlDB Right-Click >  Select TOP 1000 rows for the table dbo.AccountMapping In the results, you should see all your accounts, and a Status column which states whether the account is disabled or not (1 = disabled, 0 = enabled) Right click the dbo.AccountMapping table and Edit TOP 200 Rows , and modify the Status from 1 to 0 for the account in q...